Shipping policy

Shipping Policy

Order Processing Time: All orders placed with Electronic Plus will be processed and shipped within 2 business days of receipt, excluding weekends and public holidays. Orders received after 12:00 PM (local time) will be processed the following business day.

Shipping Methods: We offer standard shipping for all orders within Canada. The estimated delivery time varies depending on the destination and shipping carrier. While most areas can expect delivery within 1-5 business days, some remote or rural locations may experience longer transit times.

Signature Requirement: To ensure the safe delivery of your order and to verify receipt, a signature will be required upon delivery to the shipping address provided during checkout. If no one is available to sign for the package, a delivery attempt notification will be left, and the package may be held at the carrier's local facility for pickup or re-delivery.

Shipping Addresses: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to address errors or changes made after the order has been processed will be the responsibility of the customer.

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment by using the provided tracking number on the carrier's website.

Order Delays: While we strive to ship all orders promptly, please note that unforeseen circumstances such as weather delays, carrier issues, or high order volumes may cause delays in order processing and delivery. We appreciate your patience and understanding in such situations.

Contact Us: If you have any questions or concerns regarding our shipping policy, please contact our customer service team. We are here to assist you with any inquiries you may have.

Policy Revision: Electronic Plus reserves the right to revise this shipping policy at any time without prior notice. Please refer to our website for the most up-to-date version of the policy.

By placing an order with Electronic Plus, you agree to abide by the terms and conditions outlined in this shipping policy.