Refund policy

Return and Warranty Policy

Warranty Coverage: All devices purchased from Electronic Plus come with a standard 90-day warranty. This warranty covers manufacturing defects and faults that arise from normal usage. The warranty does not cover damages caused by misuse, accidents, or unauthorized modifications.

Warranty Claim Process: If you encounter any issues with your device within the warranty period, please contact our customer service team immediately. To initiate a warranty claim, you will be required to provide proof of purchase and describe the issue you are experiencing with the device.

Warranty Options:

  • Exchange: We offer exchange for the same model of the device if it is available in stock. The exchanged device will be subject to inspection to ensure it meets our warranty criteria.
  • Repair: If the issue with the device is repairable, we will arrange for the necessary repairs to be carried out by our authorized technicians. The repair service is provided free of charge within the warranty period.

Refund Policy: Please note that we do not offer refunds for any purchases. Our warranty policy only covers exchange or repair of defective devices within the specified warranty period.

Accessory Warranty: Accessories purchased separately from the device, such as chargers, cables, or cases, are not covered under our warranty policy. Any warranty claims for accessories will not be entertained.

Exclusions:

  • Damage resulting from accidents, misuse, or unauthorized modifications.
  • Devices that have been opened or tampered with by non-authorized personnel.
  • Normal wear and tear.

Limitation of Liability: In no event shall Electronic Plus be liable for any incidental, special, consequential, or indirect damages arising out of the purchase, use, or inability to use our products.

Contact Us: If you have any questions or need assistance regarding our return and warranty policy, please contact our customer service team.

Policy Revision: Electronic Plus reserves the right to revise this return and warranty policy at any time without prior notice. Please refer to our website for the most up-to-date version of the policy.

By purchasing from Electronic Plus, you agree to abide by the terms and conditions outlined in this return and warranty policy.